[Editors' Note: At CRM magazine's recent CRM Evolution 2010 conference in New York, Milletti participated in a panel discussion on the topic of application development for CRM. CRM Evolution attendees ...

Business users get customisation help in the next version of the open source firm's customer relationship management software The next version of SugarCRM's open source CRM application, due for ...

The single biggest challenge with any customer relationship management (CRM) application is getting salespeople to use it. Most CRM applications are selected by sales and finance managers in ...

In most organizations, associating the CRM application with the business intelligence (BI) system can provide all the magical spells required to enchant customers and ensure their continued loyalty.

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

A roundup of reviews from around the Internet puts Apptivo in the ranks of the best CRM software, with users noting that it’s easy to use, cost effective, and the company offers outstanding customer ...

The big problem nowadays is that you have many acquaintances and their information is spread in too many places on your mobile devices. Practically, every time you want to contact someone you have to ...

Personal relationship management apps help you improve your relationships with other people. They help you keep track of everything by storing all your contacts, whether friends, family, or work ...

Sage executives, speaking at the company's annual Insights '08 partner conference outside Washington D.C. on Tuesday, said they are making good on their promise to enhance and integrate the vendor's ...